natural gas
If a UGA Extension Energy Educator cannot be reached, please use this reference guide to help the consumer with his or her natural gas needs.
1. To report a gas leak or for natural gas emergencies call: Atlanta Gas Light at 1-877-427-4321
2. Call before you dig! Dial 8-1-1 or 1-800-282-7411
3. If a consumer is having a problem paying their natural gas bill, they should contact their natural gas marketer first. For a current list of certified natural gas marketers in the AGL service area: www.psc.state.ga.us/gas/certified_marketers.asp or call the Georgia Public Service Commission (GPSC) at 1-800-282-5813 or 404-656-4501.
4. If the consumer is having trouble working with their natural gas marketer and would like to speak to someone else, refer the customer to the Georgia Public Service Commission (GPSC):
5. If a consumer is looking for information in order to switch natural gas marketers, they can either call the GPSC at 1-800-282-5813 or 404-656-4501 or you can refer them to the following website for current rates, plans, and marketers: www.psc.state.ga.us/gas/pricecard.asp
6. For groups or individuals interested in an educational presentation on the natural gas industry, have them contact their regional UGA Extension Energy Educator:
7. For seniors who need an application for the AGL Senior Discount, mail them a copy or refer them to this website: www.psc.state.ga.us/consumer_corner/AGL-senior_discount_app.pdf. They can also call the GPSC at 1-800-282-5813 or 404-656-4501.
8. For information about the regulated provider, SCANA (natural gas marketer of last resort for people with bad credit):
9. If a consumer has received a disconnection notice and needs assistance paying their natural gas bill, you can refer them to the local agency.
Open the original version of this page.
Usablenet Assistive is a UsableNet product. Usablenet Assistive Main Page.